Serving Norwich, CT & Nearby Communities
Sun–Fri: 8:00 AM – 6:00 PM

Durable Chimney Repairs & Precision Repointing in Norwich, CT

New England winters and Nor’easter rains are tough on masonry. If you’ve noticed loose mortar joints, cracked bricks, stained ceilings near the chimney, or water pooling on your hearth after storms, your chimney likely needs expert attention. Norwich Chimney Works provides complete chimney repair and repointing services throughout Norwich, CT, restoring structural integrity, preventing leaks, and preserving the look of your home’s exterior.

Our technicians prioritize long-term durability. We match mortar composition and color as closely as possible, repair or replace failing components, and seal vulnerable areas against moisture—without cutting corners. Every project is documented with photos and explained in plain language so you understand the “what,” “why,” and “how” behind each repair recommendation.

Do I Need Chimney Repair or Repointing?

Repointing focuses on the mortar joints between bricks or stones. Over time, mortar weathers, shrinks, and crumbles—a process often accelerated by freeze–thaw cycles and trapped moisture. When gaps open, water finds its way inside the masonry, saturating the structure and weakening it from within. Repointing removes deteriorated mortar to a proper depth and packs fresh, compatible mortar that bonds well and sheds water effectively.

Full chimney repair may include repointing plus brick replacement, crown rebuilding, flue liner correction, flashing repair, cap installation, smoke chamber parging, and waterproofing. We approach your chimney as a system—addressing both surface symptoms and root causes to stop recurring problems.

Common Chimney Problems We Solve

Masonry and metal components work together to vent combustion safely. When any part fails, performance and safety suffer. We routinely fix:

  • Cracked or spalling bricks: Often caused by moisture infiltration and freeze–thaw damage; we replace with matching brick and restore structural strength.
  • Deteriorated mortar joints: Gaps and voids allow water entry—our repointing process removes soft mortar and installs fresh, compatible joints.
  • Damaged crowns: A failing crown funnels water into masonry; we repair or rebuild crowns with reinforced, properly sloped materials.
  • Leaking or rusted flashing: Poor step and counter flashing at the roofline is a top source of interior water stains; we repair or replace for a watertight seal.
  • Missing or ineffective caps: Without a proper cap, rain, animals, and debris enter the flue; we install quality stainless caps sized to your system.
  • Flue liner defects: Cracks, gaps, or improper sizing affect draft and safety; we reline with UL-listed stainless systems when needed.
  • Smoke chamber issues: Rough smoke chambers create turbulence and creosote; we parge smooth for safer, more efficient operation.

Our Norwich Repointing & Repair Method

We start with a detailed evaluation, including exterior masonry, flashing interfaces, crown condition, and the visible portions of the flue and smoke chamber. If prior inspection reports or photos exist, we review them to establish a baseline. Our team then crafts a repair plan tailored to your chimney’s age, materials, and usage.

During repointing, we grind or rake out deteriorated joints to the proper depth (typically 2–2.5x the joint width), clean dust and debris, and install new mortar in lifts for maximum bond. We match joint profiles to the original appearance and tool them to shed water. Where bricks are cracked beyond repair, we source replacements that blend with your façade.

For crowns, we remove failed masonry caps and rebuild with a reinforced, fibered mix designed for exterior exposure. We incorporate a drip edge and slope for run-off, then integrate a properly sized chimney cap to keep weather and animals out. At the roofline, we inspect the step and counter flashing; if needed, we replace with corrosion-resistant metals and integrate with your roofing system to manufacturer guidelines.

Materials That Withstand Connecticut Weather

Not all mortars or sealants are equal. Using the wrong product can trap moisture, accelerate spalling, or lead to color mismatch. We choose materials based on your masonry type (brick, stone, block), the age of the structure, and exposure. For many Norwich homes we use air-entrained, breathable mortars and vapor-permeable waterproofers that repel bulk water while allowing trapped moisture to escape.

Where stainless steel is specified—such as for caps, top-sealing dampers, chase covers, or liners—we use quality, UL-listed components. The goal is simple: repairs that look good now and continue to perform through many freeze–thaw cycles.

Stopping Leaks at the Source

A stain on a ceiling doesn’t always mean the crown is the culprit. Leaks can originate at the cap, crown, mortar joints, brick faces, flashing, or even porous masonry that wicks wind-driven rain. We trace moisture pathways with a methodical process—examining counterflashing laps, step flashing integration, crown hairline fractures, cap terminations, and mortar absorption. Then we propose targeted fixes: localized repointing, crown rebuild, flashing replacement, and a breathable water repellent to protect the entire stack.

After repairs, many homeowners opt for waterproofing as a preventive layer. This extends the life of your masonry and helps preserve the results of repointing.

Compliance, Safety & Documentation

Our work follows current best practices for residential chimney systems. Where liners or appliance connections are involved, we size and configure systems for safe draft and code compliance. We also document conditions before and after repair with photos so you have a clear record for future maintenance, home sale disclosures, or insurance needs.

Signs Your Chimney Needs Attention

Call us if you notice any of the following in Norwich, CT:

  • Loose, sandy, or missing mortar between bricks
  • White powdery staining (efflorescence) on the chimney face
  • Cracked crown, gaps around flue tiles, or ponding water on top
  • Water stains on ceilings/walls near the chimney or attic dampness
  • Rust streaks on metal components or a deteriorated chase cover (on factory-built systems)
  • Smoke spillage, poor draft, or unusual odors after rain

Transparent Estimates & Timely Scheduling

We provide written estimates that spell out the scope, materials, and timelines—no vague line items, no surprises. When weather cooperates, most repointing and localized masonry repairs are completed within a few days; larger rebuilds and liner projects may require additional time. Either way, we communicate clearly and keep the jobsite tidy throughout.

Protect Your Investment

A well-built and well-maintained chimney enhances property value, improves heating performance, and safeguards your home from water damage. Whether you need a few joints repointed or a comprehensive restoration with cap, crown, and flashing upgrades, Norwich Chimney Works delivers lasting solutions tailored to our Connecticut climate.

Request a Repair Estimate

Tell us about cracks, leaks, or damaged mortar, and we’ll recommend the right fix.

Contact Norwich Chimney Works

Call:

(860) 362-4590

Email: info@norwichchimneyworks.com